Beyond an empty mission statement that hangs on an office wall, our Core Values define our honest beliefs and philosophies that beat in the hearts of everyone on our team. These Core Values are evident in how we speak to our clients, in the actions we take, as well as in the way we conduct business every day.
We Are HONEST.
We are not perfect, but we ARE exceptionally honest. We always strive to do what’s right. In doing so, we consider if our solution is ethical and truly beneficial before ever presenting it to you. If we make a mistake, we own it.
We believe our clients deserve the best solutions even if they have to go elsewhere. The end goal is ALWAYS your satisfaction regardless if it doesn’t benefit our business.
We Are RESPECTFUL.
While we may be IT experts, you are the expert in your own business. In other words, we are equals. Therefore, we will never “talk down” to you and always make sure you understand any technical issue and solution. Everyone on our team communicates and acts respectful towards everyone in our business environment, including clients, partners, vendors and team members.
We CARE.
We are super passionate about IT. Even more, we are passionate about helping each individual client. That’s why we provide customized solutions that align with your goals rather than the same standard solutions everyone else recommends.
We will never recommend a more expensive solution when an affordable solution will work. That’s because our goal isn’t simply profitability, but growing alongside our clients in a long-term business relationship.
We Make Ourselves AVAILABLE.
Questions, problems and downtime can happen anytime. That’s why we make ourselves available to our clients ALL of the time — 24/7. Our responsiveness in our area is unmatched. We will answer our phones LIVE, get an answer to you FAST and even ARRIVE at your business if the situation requires it.
We Believe In TRANSPARENCY.
At every stage of working with our clients, we are transparent. With our communication, we engage with the point of contact on a regular basis. As a result, we can anticipate necessary changes and give recommendations that better serve you.
We also have no surprise billing. Your bill ONLY reflects what you previously agreed to. We will gladly carry any extra costs discovered during a project.
Finally, you’re never locked into a long-term contract. If you are not happy for any reason, feel free to find another provider. All we ask for is a 30-day notice.
