IT Support For Local Vancouver Businesses:

Are You Searching Online For An IT Support Firm In Vancouver Because Your Company's Network Is Running Slow And Causing Problems But You Don't Know Who You Can Trust To Fix It Fast?

If so, give us a call and let us show you what fast, friendly and highly-responsive outsourced IT support should be for your small to medium business: 778-650-3490

FREE: How To Hire An Honest, Competent, Responsive And Fairly Priced Computer Consultant

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Call Us Today At 778-650-3490

The Top 7 Reasons Why You’ll Want To Work With TAVANCA For Your IT Projects, Cyber Security And Support

We Proactively Work To MINIMIZE Your IT Budget. Too many IT services providers offer high-priced solutions that do little to benefit their clients. That’s not us. We are FANATICAL about keeping your IT costs as low as possible. First, we work one-on-one with your accountant to scrutinize all IT-related expenses. In fact, we recently saved a client hundreds of dollars by discovering unused software licenses. Second, we make sure you are not paying for multiple IT services that offer similar benefits. Too many companies are unknowingly throwing money away paying for duplicate services. Finally, we believe in 100% transparency. You will never see a hidden cost or added fee that was not previously discussed with you.

Our Team Helps You To PLAN And ACHIEVE Your Business Goals. Your goals become our goals. Rather than a one-size-fits-all plan, we always work in your best interest to determine your short-term and long-term goals. Only then do we create a technology and IT infrastructure plan specifically for you. In addition, we help you to plan a transparent technology budget so you know what costs to expect now and through the next five years. Our clients appreciate having a clear technology roadmap with no surprise costs.

By Providing Clear Documentation, Your IT Process Should ALWAYS Run Efficiently. Without proper documentation and procedures, any hiccups to your organization (employee quits, new hire or even working with another MSP) could bring your company to a screeching halt. Most MSPs ignore this key step. Not TAVANCA. We implement a very thorough program where we document and update ALL software licenses, ALL hardware and servers, as well as ALL IT and technology procedures. By providing this extra level of service, our clients are never left in the dark.

100% Unconditional Satisfaction Guaranteed. Our promise to you and your trust in us are critically important. Therefore, we will never hide behind a weak “fine print” guarantee. Instead, we will always do whatever it takes to ensure you are THRILLED with our service. First, because your time is valuable, if we are ever late we will make it up to you with our no-questions-asked 50% discount which will be immediately applied to that current service. Second, if for any reason we cannot successfully deliver what we promised to you, we will gladly refund all of our labour costs to you. Your satisfaction is our top concern.

More Than Knowing IT, We Get To Know Your Business. Today, it’s not enough to simply be IT experts. We must also grow to understand our clients’ businesses so we can better help them to succeed. Therefore, we align our IT strategies with your organization’s goals. We also constantly ask questions to address technology concerns in your specific industry. Finally, we meet with your team each quarter to review how we can better maximize efficiencies, maximize productivity and minimize downtime.

We Respond FAST To Keep Your Business Running. We get it. When your technology is down, you’re not making money. If you ever experience ANY IT-related problem — whether during work hours, nights or weekends — the TAVANCA team will respond within 60 minutes GUARANTEED. We work hard to make sure all processes run smoothly DURING work hours. We also make an effort to perform any maintenance work during off hours so it doesn’t impact your business.

We Take Extraordinary Measures To Protect Your Data And Business. At TAVANCA, cyber security isn’t just an add-on service, it’s paramount in EVERYTHING we do. We make it a priority to ensure all of your technology is protected with the most up-to-date anti-virus software and security patches. Beyond remotely securing your computers and servers from a data breach, our IT security experts provide on-going training to ensure your team is helping to protect your data and business.

Our Services

Managed IT Services

Managed IT Services

We’ll manage all of your IT services for a flat-rate fee.

Help Desk

Help Desk

We offer assistance with network and computer issues.

Network Security

Network Security

Let us help you keep your company's data safe.

Data Backup & Recovery

Data Backup & Recovery

Prevent the unexpected from ruining your company.

See What Other Business Owners Are Saying About Us…

Very TRANSPARENT and completely DELIVERED with minimal downtime

TAVANCA delivers the smooth transitions you want without all the “techie drama” you don’t. Other IT companies tend to overcomplicate problems, adding time, money and drama. As a client, we appreciate simple SOLUTIONS and IT that works. That’s what TAVANCA provides.

We love that they upgraded our servers, allowing us to work remotely — at home or on the road easily and efficiently while the server is fully protected. Every time we need a solution, TAVANCA has been very transparent in defining the scope of work and then completely delivering on it with minimal downtime to our office. The employees are friendly and have a relaxed approach.

Brian Billingsley Principal
Vancouver, BC
b Squared Architecture Inc.

Thanks for always responding QUICKLY and showing us how to make our company more secure!

TAVANCA presented us with a quality IT and cybersecurity assessment of our company. Not only was it quick, it was also VERY thorough and straightforward. I appreciated their findings and recommendations for both short-term and long-term solutions.

As always, the team at TAVANCA is always very fast to respond no matter if it’s a big issue or a simple question. And I love that we now know the exact steps to take to make our company more secure. Thanks for all you do!

Alex Osan Business Development Specialist
Multiservices Vancouver
Vancouver, BC

With a super-fast response rate, TAVANCA is NOT your average cookie cutter IT company!

The entire team at TAVANCA makes me feel special because they always make themselves available for us anytime! They are not your average cookie cutter IT company for two reasons: 1) Their IT service offering is FAR BETTER than anything else we’ve tried, and 2) Their response rate is MUCH FASTER than others. Either they answer your call or they’re quick to call you back… every time!

Lauren Reid Founder
Vancouver, BC
LMR Digital Marketing

Organized, thorough and responsive! TAVANCA truly cares about our business, and it shows!

Thoroughness is one word that describes the team at TAVANCA. Before doing any work, they always check in with us to make sure we clearly understand all options. Plus, if we are approaching our monthly budget, they help us out by delaying any work to the next billing period! That’s going above and beyond.

TAVANCA also shows us how they care for our team with their unparalleled responsiveness, reliability and patience. They are always quick to return our calls, quick to come on-site if needed and their turnaround service is impressive!

Lana Dooling General Manager
Bocci
Vancouver, BC

Beyond their vast IT knowledge, I love their team’s friendly attitude and quick response!

No matter what questions I have about our technology, TAVANCA’s team is always quick to respond. Even better, they are always so FRIENDLY and appreciative of our service! I also love that they are very knowledgeable about IT and computers.

When my laptop was underperforming, I knew a retail store employee would SELL me on their most expensive model. Instead, I asked a few members of the TAVANCA team for their advice. I was thoroughly impressed. Each one took the time to review every single laptop to find the absolute best one for me. I so appreciate the one-to-one time and the honest advice!

Janeil Mackay Owner
Pretty Things & All Occasions
Vancouver, BC

Friendly and flexible, TAVANCA goes above and beyond for their clients!

When you hire an IT services firm, you HOPE they do what they say they will and get the work done efficiently and successfully. That’s exactly what TAVANCA promises and delivers! Not only is the work done on-time, they are always friendly and accommodating to our schedule. Rushabh in particular is very flexible and goes above and beyond what you expect!

Hayson Chan Partner
Truspect Consulting
Vancouver, BC

Expertise, personable and ALWAYS quick to respond

What I look for in an IT services firm is a team that makes our jobs easier because they respond when we need them. That’s TAVANCA! Whether a simple question or a potential problem, I can instantly connect with someone and get the answers or solution I need fast. Plus, I appreciate that they are abundantly clear so we are never in the dark about our IT infrastructure and technology.

Taayla Mark Taayla Mark Owner
Engrace Financial Solutions
Vancouver, BC

Always quick to respond to our IT needs!

Time remains our most important gift every day. Therefore, we appreciate any company that values our time. TAVANCA has proven over and over how they put our time and needs FIRST by always quickly replying and following up to our computer and IT needs.

I appreciated the clear and continuous communication we received from their team as we transitioned our domain name. The whole experience was a breeze. Thank you TAVANCA!

Anu Kainth 20.0 Lab Inc.
Vancouver, BC

Responding within JUST 10 MINUTES, we know we can rely on TAVANCA!

“Our company benefits so much by having TAVANCA support our IT needs. First, TAVANCA always responds QUICKLY! I have never waited more than 24 hours to get an issue resolved. Plus, they usually reply in 10 minutes or less! That’s why we know we can rely on them in a pinch.

The best thing about them is that we are far MORE PRODUCTIVE and can spend more time on our business because we know they have our IT and security needs handled.”

Ali Watters Procurement + Admin Manager
Vancouver, BC
STE.MARIE

CLEAR communication and a QUICK response — We fully recommend TAVANCA!

We love how clearly TAVANCA communicates with us about what work needs to be done in both the short and long term. They always respond to urgent items quickly, and they make a plan to implement important items.

Our last IT firm was only REACTIVE. As a result, small problems became BIG PROBLEMS. Thankfully, TAVANCA has a PROACTIVE approach, so we have fewer problems in the future. We fully recommend TAVANCA because they have given us the tools to manage the layers of software and hardware better than we had previously. Plus, they provide peace-of-mind by creating a roadmap to monitor all of our information technology so we protect against old systems failing.

Chad Falkenberg Principal
Vancouver, BC
Falken Reynolds Interiors Inc

Theresia and Rush make quality IT easy and efficient so we can work on our business

I feel 100% confident Theresia and Rush have their eyes on our full IT infrastructure so we don’t have to worry about it. Their proactive approach attacks potential issues so our business never suffers.

Because they use tools like virtual scheduling, remote access and good documentation, they are very efficient, and we can quickly sign off on projects. It’s clear they are committed to delivering extraordinary service.

Ella Kane Principal + Creative Director
Vancouver, BC
STUDIO.CM

Theresia Joseph
CEO
TAVANCA
Vancouver, BC

A Message from Our CEO:

Maybe you’re concerned with the current rising costs of your IT services, or maybe you are just running short on time because of your expanding business and need to hand over the reins of some services to someone else. Whatever your reason, we can help you with quality IT services today.

Your business can save money and time today with TAVANCA’s managed services, network solutions, IT support and more.

Our custom service packages deliver what you need and want without overstepping the boundaries of your budget. From cloud services to data backup, we’re here to team up with you and your company for expert support.

So, if your company is in Vancouver, TAVANCA can help you today.