Building Trusted Partnerships in Law and Technology
At TAVANCA, we love working with clients who care deeply about relationships, trust, and long-term service. This month, we’re proud to feature GBC Law, a Burnaby-based firm providing professional legal services with a people-first approach. With TAVANCA's strategic IT support for law firms, GBC Law continues to grow with confidence and security.
We had the pleasure of speaking with Cynthia Lam, owner and principal lawyer at GBC Law, to hear about the firm’s journey, values, and how technology supports their growing practice.
A Law Firm Rooted in Relationships
GBC Law serves small to medium-sized businesses, real estate developers, professionals, and individuals across the Lower Mainland. With over 50 years of history and long-standing clients spanning decades, their firm is known not just for its legal expertise—but for the way they treat people.
“We want people to work with lawyers they actually like—where it’s more than just a transaction. That’s something we’re really proud of.”
CYNTHIA LAM
OWNER
GBC LAW
“We’re a tight-knit team that leads with care,” says Cynthia. Since taking the reins in 2022, she’s brought fresh energy to GBC Law—deepening its focus on connection, collaboration, and long-term service. Many clients have been with the firm for decades, a reflection of the trust they’ve built over time. As GBC grows, they’re looking to connect with like-minded lawyers—especially those seeking a thoughtful transition or a more human, people-first way to practice law.
What’s New at GBC Law
GBC Law is entering an exciting chapter of evolution. With the upcoming addition of a Mandarin-speaking business lawyer, the firm is expanding its reach to better serve the region’s diverse business community.
At the same time, a refreshed brand is taking shape, complete with a new website, refined mission and values, and a visual identity that reflects the firm’s relationship-driven culture.
Beyond the office, the team remains deeply engaged in the community, recently volunteering at a local food bank—an experience they genuinely value, says Cynthia.
How Technology Supports the Practice
For Cynthia, technology is key to how the firm runs, managing cases, storing files securely, and staying connected with clients. With the right tools, her team works smarter and stays focused.
As a law firm, security and efficiency are top priorities. GBC Law relies on cloud-based tools to streamline operations and improve responsiveness to clients, while remaining vigilant around data security, phishing scams, and wire transfer fraud.
“We try to educate our team and keep security top of mind—it’s a lot, but we know how important it is.”
Why GBC Law Chose TAVANCA
When Cynthia first partnered with TAVANCA, she wasn’t just seeking IT support, she needed clarity.
Her team at GBC Law had been working with disjointed systems and reactive service that often slowed them down at critical moments. TAVANCA introduced a steady, structured approach: regular check-ins, a clear roadmap, and better control over their tech environment.
“TAVANCA is proactive, responsive, and brings a level of organization and support that gives us peace of mind.”
Onboarding became smoother, documentation more accessible, and daily operations more focused.
Now, Cynthia leads her growing team with confidence, fully aware of who has access, what’s needed, and what’s next.
Want to learn more about GBC Law?
Visit: https://gbclaw.ca
Looking for a technology partner who understands your practice?
Let’s talk: https://tavanca.ca
