How to improve your productivity

IT infrastructure is a complex and important aspect for each business regardless of the area of expertise. Many components, apart from hardware and software, are involved in making the infrastructure efficient and secure.

Most businesses start with initial investments to reduce costs while they introduce their business to the market. Having simple devices such as desktop computers, laptops, phone systems, and a primary router to provide a solid internet connection may seem to be sufficient for the beginning. Using trial versions for software licenses or shared user accounts may serve the purpose only for initial projects. As a company grows, the needs of clients and staff members change accordingly. Quite often, the company owner determines the priority of purchasing a new part of the infrastructure on the go. Saving money on long-term solutions, even as simple as network cabling, can affect the performance of the whole organization. It is also quite common that, during this initial phase of establishing a business, proper IT documentation is not one of the top priorities. Mostly forgotten but quite significant, all end users that have access to any information technology applications or services, are also considered part of the IT infrastructure. Untrained users are more likely to grant unauthorized access to sensitive data or become victims of cyber-attacks like spam, malware, or phishing.

Fortunately, there are many options for businesses to improve and protect their IT infrastructure. Smart investments in hardware, software, services, security, and training can make the difference to be a profitable company. To make smart investments, it is fundamental to understand the current company’s setup as well as the company’s goals. The next step is to develop a strategic road map which allows the business to grow with the infrastructure. While technology is always changing, the trick seems to be building a flexible infrastructure that can take advantage of these changes.

The complexity of the infrastructure increases with the number of users and requirements.

Therefore, a crucial part of this process is to keep the documentation up to date while gradually implementing new components into the system. Even though the documentation is not part of the day-to-day business life, it is proven that a lack of documentation is a leading cause of time- and cost-consuming troubleshooting. A complete documentation can reduce the time to locate the issue and minimize the downtime for an organization.

A big part of the security can be covered by automated processes like spam filters, virus scanners, and network monitoring tools. Proactive maintenance work, such as applying updates, can prevent problems from occurring and minimize the amount of downtime that an organization is facing. However, human error has become a major weak point. Almost 90 percent of cyber-attacks are caused by human error or human behavior. For this reason, businesses need to develop a strategic plan to educate end-users on an ongoing basis to protect sensitive information and how to discover and how to discover and avoid potential security threats. The security training should cover the following topics: Password Management, Authentication Methods, Social Engineering, Device Security, etc.

A thoughtful strategic plan will address the needs of an IT  infrastructure, keep valuable data secure and improve your productivity. Please reach out to our experts if you have any questions regarding your infrastructure.

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